MediaPost EngageBoomer blog: Move Beyond Age – Let’s Talk Better Design
Lori’s latest blog post for MediaPost Communications Engage Boomer blog, discusses the drumbeat of the ‘Move Beyond Age’ movement has grown louder throughout this year, with conversations ranging from how to “re-tool” senior products for Boomers, to how to appeal to the largest demographic in today’s marketplace. Friends and partners are shining a light on human-centered design and the aging population.
Read Lori’s MediaPost Communications Engage Boomer blog post Move Beyond Age – Let’s Talk Better Design here.
November 28, 2011 No Comments
Lori Bitter Featured in Forbes Magazine
In A Brutal Economy, Boomers Rewrite The Next Chapter
11/16/2011
(This story appears in the Dec. 5, 2011 issue of Forbes.)

Two years ago, on her 50th birthday, Lori Bitter got fired from her job at JWT, a subsidiary of WPP, the world’s largest ad agency. Nothing personal, mind you, but JWT had decided to eliminate JWT Boom, the unit she ran focused on marketing to mature consumers. She spent that weekend with her husband, on a long-planned birthday jaunt to Sedona, Ariz. “I hung out in the red rocks and pondered my existence,” she says.
The pondering didn’t last long…
Read the full article online at Forbes. Print article available on December 5.
November 16, 2011 No Comments
November IMMN Webinar: Helping business become age-friendly-across the Asia Pacific
Date: Tuesday, November 15, 2011
Speakers: KIM WALKER, founder and CEO of SILVER, a business consultancy that helps business and government deal with the issues presented by the ageing demographic. DICK STROUD is a consultant, lecturer and writer. He is the author of Europe’s best-selling textbook on the business issues related to the aging population – The 50-Plus Market (www.the50plusmarket.com). This book was published by Kogan Page in 2006 and has recently been translated and sold in China.
Registration: click here
Cost: Fee waived for this webinar!
About the webinar:
The Asia Pacific region includes countries with populations that are the oldest (Japan), the largest (China) and the fastest ageing (Hong Kong, Korea, Singapore, Australia) in the world. China alone has a 50+ population larger than the entire population of USA. Although research revealed that a brand’s age-friendliness is critical in determining purchase decisions and choices for 6 out of 10 older consumers, companies remain reticent to adapt to this new reality. Perhaps the major barrier to change is the availability of a comprehensive and rigorous process that measures an organization’s age-friendliness. Kim Walker’s company is about to release version 2.0 of a unique and sophisticated tool that provides such a solution.
The AF Tool was developed by our speaker Kim Walker in collaboration with Dick Stroud (UK’s 50+ marketing expert). By tracing a customer journey relative to the physiological effects of aging, it can identify the potential barriers that will diminish the ability of brands to engage with and satisfy the needs of older consumers. The AF tool uses the latest iPad app and cloud technology to test and map the sensory, physical and cognitive aspects of physiological aging against 150 customer touch-points.By generating comparable metrics, companies can reduce the barriers of doing business with their aging customers.
November 2, 2011 No Comments
AARP Media Sales is the New Advertising Sales Partner to Eons BOOM Media
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In the short time since we acquired Eons we have been busy with two main priorities: the planned ‘refresh’ elements to the site, which are based on the members’ feedback, as well as another priority which was a concern for both me and many Eons members, and that was getting a better quality of advertisers on the site.
I mentioned after the acquisition that we would be forging a new partnership that would be a great step in meeting that goal. Now I am pleased to be able to share the news that our new advertising sales partner is AARP Media Sales. They have just announced an addition to their digital lineup – an online audience extension platform. It means that the AARP Media Sales network exclusively will sell advertising for placement in the Eons Boom Media network (which serves the Eons site) and that we will be collaboratively selecting advertisers for the network that will appear on the sites.
We at Crew Media are excited and proud of this forged partnership relationship, as AARP Media Sales is a highly-regarded, large and national team – that works with major advertisers.
This partnership means a number of good things for Eons especially. It means a wider reach and a consistent, better quality of advertisers on the site, and ads that are better targeted to be more relevant to our community members – that means products and services that they’ll be interested in and eager to hear about!
You can read about it here: AARP BOOSTS DIGITAL BUYING POWER – Press release
October 28, 2011 No Comments
Autumn Issue of C2 magazine: The Future of Caring
So much has changed since our last issue of C2! The one constant is that the economic outlook continues to provoke anxiety. Older adults appear to be faring better in some respects than younger generations, though our studies show they continue to live under a cloud of worry. Many are expressing this as the loss of the American dream for younger generations, particularly their children and grandchildren.
Continuum Crew has experienced positive growth as the mature consumer market continues to be able to spend on a number of products and services for themselves and their extended families. In fact, a new MetLife Report on American Grandparents (July 2011) notes that households led by those aged 55 to 64 increased their non-health related spending by an average of $11,700 over the past ten years, when their household income rose just $1,200. Further, in the same ten-year period 55- to 64-year-olds spent $7.6 billion on baby food, infant equipment and clothing, toys, games, and tricycles – a 71% increase. Household spending for the 25- to 44-year-old households with children present saw a far smaller rate of increase indicating that baby boomer grandparents are helping in all new ways. (Bureau of Labor Statistics Consumer Expenditure Surveys).
It has never been more important to listen carefully to consumers to understand what they want from products and services, and how they want to be engaged. Continuum Crew launched Crew Media earlier this year to purchase Eons.com – the only baby boomer social network. Founded in 2006 by Jeff Taylor, also founder of Monster.com, Eons has more than 800,000 members who have started more than 1,700 groups focused on their passions and interests. Learn more about it from community manager Ri Regina on page 13.
Also under the Crew Media banner is our partnership with GRAND – the digital magazine for the grandparenting lifestage. As a first-time grandmother to baby Gabriel McClain, I am proud to be GRAND’s new publisher.
Another initiative we launched this past spring is Move Beyond Age, a coalition of individuals and companies who are committed to making smart design a quality of life issue. We are encouraging companies to design better products and services for older consumers, which in turn create better experiences for every generation. Take a look at Jeffrey DeMure’s article on the Bookend Markets, Bill Yates on GreatCall, and Stephen Winner on the Silverado Story, for examples of companies and thought leaders who understand the importance of designing smart products and services.
Also new to Continuum Crew is The Business of Aging radio show on WeEarth Global Radio Network – WGRN. The show is also available here on our blog and on iTunes. In this issue we share our first show of the season, an interview with Patricia Lippe Davis from AARP Media Sales on her view of the mature consumer marketplace. We are currently in our second season and hope you will join our listenership as we talk about successful strategies for engaging consumers over 40.
With that, I am pleased to present to you our latest issue of
C2 magazine, Issue 27, Autumn 2011
Thank you for your continued enthusiasm for our market and our work here at Continuum Crew!
Lori Bitter,
Editor-in-Chief, C2 magazine
October 27, 2011 No Comments
Building With Multiple Generations In Mind
The recently released MetLife Report on American Grandparents revealed that 1 in 10 households is headed by a grandparent with at least one grandchild living there. The study reports that part of the reason for this is high rates of unemployment among the children’s parents. Interestingly, in 1980 there were only 28 million Americans living in a household that included two adult generations or a grandparent and at least one other generation. By 2008 the number was 49 million Americans living inter-generationally.
In a recent New York Times story about this trend, Kermit Baker, a senior fellow at the Joint Center for Housing Studies at Harvard and the chief economist of the American Institute of Architects, said, “Immigrants are a source of growing demand (for intergenerational homes), and their household composition is different in fundamental ways from the domestic-born.”
October 24, 2011 No Comments
Sharing the Road: Grandparents Can Mentor Teen Drivers
Parents and grandparents alike know that “pit of the stomach” feeling when a child grabs the keys and drives away for the first time. It’s both exhilarating to share their freedom and frightening to consider all of the things that could happen when they are behind the wheel.
A new study recently revealed that grandparents are increasingly paying for auto insurance for both children and grandchildren. A Bureau of Labor Statistics study shows that baby boomers spent $863 million on used cars given as gifts, suggesting that these cars are being purchased for grandchildren drivers. What does this mean for you as you prepare for your grandchildren to hit the road?
Check out these tips from my latest Allstate blog.
Do you have some tips of your own you would share?
October 19, 2011 No Comments
The Business of…Designing Smarter Living Spaces
It is the first show of our second season! For it we spoke with guest Jeffrey DeMure, an architect and founder of Jeffrey DeMure & Associates (J D + A).
For more than 20 years, he has been focused on residential and mixed use architecture and land planning throughout the United States. He and his team are responsible for some of the most forward-thinking planning and designs for housing the aging population.
October 11, 2011 No Comments
Reaching the New Assisted Living Decision Maker at CALA Fall Conference, Oct.24-26, Orange County, CA

I hope you’ll join me at the California Assisted Living Association’s (CALA) Fall Conference, Oct. 24-26 in Orange County, CA where I will be speaking in the session Reaching the New Assisted Living Decision Maker.
Date: Tuesday, October 25
Time: 3:45 – 5:15 p.m.
Where: Hyatt Regency, Orange County, CA
This session will provide key strategies to effectively communicate with strong influencers in the decision making process – the adult children/caregivers, integral to the selection and sales process. Learn how understanding the values of decision makers and trends and differences in sentiment towards Assisted Living communities can help drive your marketing strategy. Discover a messaging framework needed to engage and increase your prospect base.
October 11, 2011 No Comments
The Business of…Ageless Homes for Later in Life
For our second show of the season we spoke with guest Jeff Rosenfeld, co-author of the new book Unassisted Living: Ageless Homes for Later Life.
Jeff is a PhD and director of the Gerontology program and the Gerontology Center at Hofstra University. He has a long-time interest in the interplay between aging and home design.
Unassisted Living is his second book in collaboration with Wid Chapman, the interior design program chair at Parsons School of Design. The book is a visual feast! I don’t think I’ve seen any book that acknowledges the spirit of t baby boomer generation and how we actually want to live as we age. On our program Jeff explains the concept.
October 11, 2011 No Comments


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